FAQ
Ingredients and Sourcing
What is the primary source of protein in your pet food products?
Our primary source of protein is high-quality meat from antibiotic-free poultry or sustainable whitefish, depending on the specific product.
How do you ensure the quality and safety of the ingredients used in your products?
We source our ingredients from trusted suppliers and perform rigorous quality checks. All our products meet the safety and nutritional guidelines set by the American Association of Feed Control Officials (AAFCO).
What is the primary source of DHA in your formulas for kittens and puppies?
The primary source of DHA in our kitten and puppy formulas is fish oil, obtained from sustainable deep-sea fish.
Are your products suitable for pets with specific dietary needs or allergies?
Yes, our range of products is designed to cater to various dietary needs. However, if your pet has specific allergies, we recommend discussing the ingredients with your vet before making a change in diet.
Are the ingredients in your products sustainably sourced?
Yes, we prioritize sustainable sourcing. For example, our fish oil, a source of DHA, is from sustainable deep-sea fish.
Product Specifics
Are your products grain-free?
We offer a variety of products, some of which are grain-free. Please refer to the specific product details for this information.
Are your products organic?
While not all ingredients are organic, we emphasize the use of organic and natural ingredients wherever possible, such as organic sweet potatoes and peas for fiber.
How do you accommodate the nutritional needs of different pet breeds?
We have specialized formulas for different breeds, considering factors like the breed's size, life stage, activity level, and unique health concerns.
What measures do you take to ensure that your products are environmentally friendly?
Our commitment to the environment is reflected in our sustainable sourcing practices and our commitment to using recyclable packaging materials.
Why do you use sweet potatoes and peas in your products?
Sweet potatoes and peas are excellent sources of fiber and essential nutrients, which promote healthy digestion in pets.
Do your products support weight management in pets?
Yes, our adult formulas have balanced calorie content to support weight management.
Are there any artificial additives or preservatives in your products?
No, our products are free from artificial additives, colors, and preservatives.
Health and Nutritional Support
How do your products support joint health in senior pets?
Our senior formulas contain natural sources of glucosamine and chondroitin, which support joint health in senior pets.
How does your formula support digestive health in pets?
Our formulas contain fiber from organic sweet potatoes and peas, which aids in digestion and promotes gut health.
Why are low phosphorus levels important in senior pet food?
Low phosphorus levels are important in senior pet food to support kidney health, as kidneys can become less efficient at processing phosphorus as pets age.
What is the benefit of glucosamine and chondroitin in your products?
Glucosamine and chondroitin naturally support joint health, which is particularly important for senior pets or larger breeds.
Product Range and Suitability
What age is considered 'senior' for pets in regard to your senior formulas?
Pets are typically considered 'senior' around a certain age (mention specific age range based on pet type). Our senior formulas are designed to cater to the nutritional needs of pets within this age range.
Are your products suitable for kittens, puppies, adult pets, and senior pets of all breeds?
Yes, we have a variety of products designed to meet the specific nutritional needs of kittens, puppies, adult pets, and senior pets across all breeds.